To serve you better, we've assembled a list of our customers' most frequently asked questions. If you don't find your answer here, feel free to contact us.
How could I have used this much water?
You may not have - the numbers on your meter may have been transposed or hard to read. You could possibly have a leaky toilet or faucet that's difficult to detect. Just call the office and we'll work with you to solve the problem.
What do I do if I am experiencing low pressure?
Check your meter and the surrounding area for possible leaks. Next, call our office and report low pressure for your area.
Why is my water discolored?
A repair could have been completed recently allowing air to enter the line, causing the milky look.
My water tastes, looks, and smells funny. Is it safe to drink?
All public water systems are required to maintain a minimum chlorine level of 0.2 mg/L (tested at the end of each line) by state law. Systems that use chloramine as a disinfectant must maintain a level of 0.5 mg/L by state law. Our disinfectant levels are tested daily to ensure safety.
Why does debris come out of the faucet when running hot water?
Most likely your water heater needs to be flushed. CAUTION: Most manufacturers recommend hiring a professional to flush your water heater. If you plan on doing this yourself, read the owner's manual to keep from being hurt and or damaging the water heater.
Why do I have a previous balance when I know I sent in my payment?
We may have received it after the due date or we may not have received it at all. Call our office and we will help you solve the problem.
Rate Changes 2026
Dear Battlement Mesa Property Resident/Owner:
The Board of Directors and BMMD staff extends to you our sincere wishes for a happy Holiday Season.
This letter is to inform you of the monthly water and sewer service fees for 2026. These fees have been approved by the Battlement Mesa Metropolitan District Board of Directors as part of the annual budget process.
Water and Sewer rates have been modified as follows:
2025 2026 Change
Minimum Monthly Sewer Rate $33.00 $45.00 $12.00
Minimum Monthly Water Rate $22.00 $26.00 $4.00 (5,000 Gallons)
Water Use: 5,001 – 20,000 Gallons $ 4.20 $ 5.10 $0.90 (Per 1,000 Gallons)
Water Use: 20,001+ Gallons $ 4.84 $ 5.60 $0.76 (Per 1,000 Gallons)
A copy of the District's Budget is available for public review at the District’s office, located at 401 Arroyo Drive. The Board of Directors meets on the fourth Thursday of every month at 9:00 a.m. at the District Office. The public is encouraged to attend our meetings. If you have questions, please feel free to contact our office at 970-285-9050.
Sincerely,
Brandon Burke
District Manager
Battlement Mesa Metropolitan District
